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A long time ago, I was a child. (I started out as Cathy First from Colon, Mi.) For the past several years I’ve been an adult. A lot of things went on between those two stages of life; probably no more or no less than anyone elses. My husband and I moved to “da U .P” from southern Lower Michigan several years ago (yes we were trolls at one time). We owned and operated and operate Clementz’s Northcountry Campground and Cabins just north of Newberry, Michigan until May 2015. We have grown kids and grandkids (who all live downstate). My passion is life and all that Nature has to offer us and trying to photograph it in unique ways. Our intention in life is to see all that Nature has to offer us. We hope that you will be a part of our adventures as we cruise through our lives together. Come back often!

Thursday, April 21, 2011

WILD BLUE INTERNET ISSUES

First, thanks Jan for posting your problems (in a comment)..  I'm assuming you also have WB.

Our business and our neighbors business rely  heavily on the internet and email.  We are on it all day long so we probably notice these problems a lot sooner than others who might not be on it as long or as often.  So when others notice a little slowness or pages not loading, you don't think much of it.

I have checked my router; logged into my router and looked for down time.  I have hooked up directly to my modem and by-passed the router.  Nothing is working.

We need MORE people to call WB and tell them they are having issues too.  The toll free # is 888-700-0175.

We don't have any choice where we are; it is WB or dial up!  And I mean that IS it; we do not have fiber optics in our area so no DSL, no Charter for internet.

HELP!!!

3 comments:

  1. would it do any good for someone who doesn't have that style of internet to call....i am pretty good at "catching flies with vinegar" so to speak...my mom in law always has me call charter when we are having issues....I would gladly call in and complain for you if you think it will do any good!

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  2. Amy, I appreciate it (in fact the neighborhood appreciates it), but WB rep would ask your phone number so they could check your "beam" to the stars. Then they would tell you to do all these things to your router if you told them you were calling for someone else.

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  3. BTW, we have NO fiber optics out this way, so NO DSL. Charter provides cable TV but NO interent service....

    ReplyDelete

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