I am not destined to have a laptop. For some reason it just isn’t in my stars.
My “new” laptop, the one I got the end of February, has been IN the shop more than AT my desk. And you may recall, the last trip (which lasted over 3 weeks) resulted in a new motherboard.
Everything was going fine until Friday morning. A Norton message popped up stating THE SYMANTEC FRAMEWORK HAS STOPPED WORKING. There were two choices; DO YOU WANT 1) WINDOWS TO CHECK FOR A SOLUTION or 2) CLOSE THIS WINDOW. I opted to let Windows check. I allowed this to go on for about 20 minutes before I closed the window.
I tried this, that and the other and even though the computer was humming along fine, I couldn’t get rid of this problem. That warning would pop up every so often. AND Norton wouldn’t open so I could find out anything within that program.
So, long story short, I got in a “chat room” with Abudlae Murhbarek Kamakazee Abjudal (or some such name). I spent at least an HOUR with this person. He tried everything he could think of to get into my computer remotely and that didn’t work. So I was instructed to download the latest and greatest version and uninstall my old version (which WAS the latest and greatest) and that should take care of the problem.
I did that. It took care of the problem….FOR ABOUT 6 HOURS. Back to the chat room and this time I got Jose. Went through the same damn steps again. Still couldn’t get in my computer. He told me to download Norton IE Security. I wrote back, “been there, done that and it is still on my desktop to download at my whim”.
So, I tried again last night to chat with someone. By this time, my eyes were bugging out of my skull and I am ready to start typing cuss words like, %$&*^ing thing!!! Or %%^(#b anyway. I GIVE UP!!! I SURRENDER!!! IT AIN’T GONNA WORK!!
So, then I tried to shut down the laptop so I could properly throw it out the window. IT WOULDN’T SHUT DOWN!!! I had to manually shut the damn thing off!
I have emailed the guru AND the manager at National Office Products in the Soo and told them both I will be calling them Monday morning so someone can come get this thing and make it right. I told them I don’t care if I have to downgrade to just Norton Antivirus or switch to a different program completely, but they need to make it WORK WITHOUT HAVING TO BE SENT BACK EVERY 2 WEEKS!!
At this point I DO feel this is a Norton issue and NOT an issue with the damn laptop, but my question for all of you, WHAT ANTIVIRUS/INTERNET PROTECTION PROGRAM DO YOU USE AND DO YOU SWEAR BY IT OR AT IT??? My laptop has Windows defender on it, but I don’t use it because of Norton IES.
So, now pardon me while I go curl up with a Patrick McManus book! I AM IN NEED OF A GOOD CHUCKLE!!
- Cathy Clementz
- A long time ago, I was a child. (I started out as Cathy First from Colon, Mi.) For the past several years I’ve been an adult. A lot of things went on between those two stages of life; probably no more or no less than anyone elses. My husband and I moved to “da U .P” from southern Lower Michigan several years ago (yes we were trolls at one time). We owned and operated and operate Clementz’s Northcountry Campground and Cabins just north of Newberry, Michigan until May 2015. We have grown kids and grandkids (who all live downstate). My passion is life and all that Nature has to offer us and trying to photograph it in unique ways. Our intention in life is to see all that Nature has to offer us. We hope that you will be a part of our adventures as we cruise through our lives together. Come back often!